GENAIWIKI

Natural Language Processing

chatbot

A chatbot is a software application designed to simulate conversation with human users.

Expanded definition

Chatbots utilize natural language processing to understand user inputs and generate appropriate responses, making them valuable in customer service, information retrieval, and personal assistance. They can be rule-based or powered by machine learning algorithms, allowing them to learn from interactions and improve over time. Chatbots enhance user experience by providing immediate assistance and engaging users in a conversational manner.

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